WHAT YOU NEED TO KNOW: Items labeled as custom-printed are not returnable and take 3-5 days to ship.
PERSONALIZED JERSEYS take up to 3 weeks before they ship.
For those who like more detail...
What does "custom printed" mean?
You have chosen a very special shirt - it's made to order just for you! Some of our designs are only created after you order them. So these shirts take a bit longer to get ready to ship. Generally it's 3-5 business days before a custom printed item is ready to ship. Since it's just for you, that also means the item is not returnable.
What is the difference between custom printed and personalized?
Our custom-printed item are going to regular apparel - tees and hoodies. Our personalized items are personalized with your name or something else unique. Right now, personalized jerseys are created through a partner and take about 3 weeks to create, before they ship. If you are in the US, your jersey will generally deliver in about 3-5 days after shipping. If you are international, the delivery time will be much longer. Please account for production and shipping time when placing your order, if it's needed by a certain date. Personalized jerseys will ship separately from any other items you ordered in the shop. They are also not returnable.
Can I return custom printed or personalized items?
Sorry, since it's just for you, we cannot accept returns of these items. However, if you have an issue with your item, please let us know at firstname.lastname@example.org and we'll do our best to make it right.
So how long until I get it?
It will depend on the shipping option you choose. But assume 3-5 business days before it will ship (or 3 weeks for personalized jerseys), and add on the transit time. Remember, choosing expedited shipping does not speed up how fast it leaves the warehouse. The printing process is a set amount of time -- expedited shipping only speeds up the actual shipping process.
What if I ordered a combination of custom and non-custom items?
We are glad you found so many great things you want. However, your items will always ship together. So any order with custom items will take 3-5 days, no matter what else is in that order. All personalized jerseys will ship alone, and the rest of the order will come together, as fast as the remaining items allow for.
Nitro Circus Apparel
|Sleeve center back||13.5||14.5||15.5||16.5||17.5|
|Chest width||16||16 3/4||17 3/4||18 3/4||19 3/4|
|Body length||26 1/4||26 3/4||27 3/8||28||28 5/8|
|2018 Riding Jersey & Custom Jersey|